Technical Support
Our technical support staff is committed to offering exceptional assistance to OverNite Software clients concerning every
aspect of our products, including implementation, training, integration, and data management issues.
Feel free to call us for any of your support related issues. Our Customer Care Representatives can be reached Monday -
Friday, 8:00am to 5:00pm CST using the following information:
| Business: | 1-979-849-2002 x 403 |
|---|---|
| Toll-free: | 1-888-228-2473 |
| E-mail: | techsupport@overnitecbt.com |
... or visit us on the web at http://support.overnitecbt.com/.
ExxTend Learning™ Monthly Tips
(Click to view tips)
Each month OverNite Software, Inc. sends out a newsletter via email which contains basic "How-To Tips" for the Administrator's
of ExxTend Learning™. The following page contains all past/current tips for you to review. This page will be updated monthly
as new tips are released.
Dedicated Administrative Support
We now offer dedicated administrative services to our clients.
Our dedicated administrative services includes, but is not limited to:
- User management (active/inactivate/create/delete users)
- Run administrative reports
- Manage curriculum (corporate/site level)
- Import bulk records into the ExxTend Learning™ application
- Build/maintain/optimize organizational structure
- Create course "wrappers" for local training external to ExxTend Learning™
- Link course "wrappers" to local LAN course assets
- Manage projects integrating vendor e-Learning course delivery
- Resolve site/regional/corporate ExxTend Learning™ issues
- Train local/regional/corporate LMS administrators
- Assist in the development and implementation of corporate e-Learning strategy
Please contact your account manager to receive additional information on the cost and services provided in our dedicated support services package, or email sales@overnitecbt.com or techsupport@overnitecbt.com.